Psefas
Content Mangment System
as part of moving the site to headless architecture
Product Inner SaaS CMS
Role Main Designer
Date 2023 – 2024
Psefas CMS: A Multisite Headless Migration
A UX Case Study on unifying fragmented legacy systems into a high-velocity content engine.
Product Inner SaaS CMS
Role Main Designer
Date 2023 – 2024
The Challenge: Fragmented Infrastructure
The Core Issues:
Operational Chaos: Writers kept dozens of browser tabs open, leading to high context-switching and cross-site errors.
Communication Gaps: Managers often declined articles without feedback; writers resorted to leaving “hidden notes” inside drafts to communicate.
Technical Debt: Inconsistent legacy systems were slow, insecure, and damaging global SEO rankings.
User Research & Insights
The Manager (Anny): Needed to move away from “random checkups” to a 10,000-foot view of team goals and daily affiliate click reports.
The Senior Writer (Sarah): Needed “Zen Mode.” Her goal was to focus on content quality without the inconsistent backend.
The Solution: A Unified Headless Command Center
Key UX Wins:
- The “Zero-Noise” Filter: I implemented “Saveable Mega-Filters.” users can now log in and see only her assigned sites in her specific niche.
The Feedback Loop: To solve the communication breakdown, I built a mandatory “Reason for Revision” gate.
Automated Guardrails: We added a link-matching feature that validates affiliate URLs against the specific niche of the site.
Prototype
The Production Pipeline
Drafting: Tasks are auto-sorted by deadline, removing the “What do I do first?” anxiety.
Review: Integrated chat ensures all revisions stay within the tool, not in external emails or sticky notes.
Approval: One-click deployment pushes the content directly to the headless frontend.
Real-World Impact: The Results
The transition to Psefas delivered immediate, measurable ROI.
Velocity Increase: Individual production jumped from 3 to 5 articles per day—a 66% boost in output.
Management Efficiency: Anny’s daily check-up time was slashed from hours of manual searching to a 10-minute snapshot review.
SEO & Security: Moving to a headless backend improved Page Speed scores by 10–20 points and reduced the security attack surface of the entire network.
Final Reflection: Pragmatic Design
During the prototyping phase, we developed a mobile view for managers. However, after monitoring the Proof of Concept (POC), we found a lack of actual use. I made the executive decision to remove the mobile view to focus all resources on perfecting the desktop “Workhorse” experience.
Psefas proved that by piecing together fragmented workflows into one cohesive “Mosaic,” you don’t just fix a website—you fix a business.
Frustrations
- Controling the teams tasks
- Mangeing the team progress
- Seeing where the goals are
Goals
- Maneging the them goals easily
- Seeing a clear picture for every site
- For the team to find everything easy
Goals
- Easy acees to prioritized content
- First view of the process
- Focusing on the content work